Public Safety
Police, Fire, Emergency Medical and Rescue Services
In any emergency, residents should dial 911 for assistance. To request police assistance for non-emergency needs, dial 911 please call the Police Department’s general information number, 716-674-2280.
| PUBLIC SAFETY SERVICE | PHONE |
|---|---|
| Fire/First Aid | 716-675-1333 |
| Non-Emergencies & General Information Police Department |
716-674-2280 |
| Anonymous Tip Line | 716-675-8423 |
| Emergency Operations Center | 716-677-3900 |
| Erie County Sheriff Dept. | 716-858-2903 |
| F. B. I. - Buffalo Office | 716-856-7800 |
| Poison Control Center | 716-878-7654 |
| Suicide Prevention Center | 716-834-3131 |
| Burn Treatment Center | 716-842-2200 |
| W.S. Counseling Center | 716-675-7400 |
| UTILITY SERVICES | PHONE |
|---|---|
| National Fuel - Gas Emergency | 1-800-444-3130 |
| NYSEG - Gas Emergency | 1-800-572-1121 |
| National Grid - Gas Emergency | 716-831-7601 |
| NYSEG - Electric Emergency | 1-800-572-1131 |
| ECWA - Water Emergency | 716-684-0900 |
| Verizon - Telephone Repair | 716-890-6611 |
| Spectrum | 1-888-683-1000 |
| OTHER CONTACTS | PHONE |
|---|---|
| Consumer Information | 1-888-Ask-PSC1 |
| PSC Opinion Line | 1-800-335-2120 |
| PSC Hotline (Gas or Electric Shutoffs) | 1-800-342-3355 |
| Government Fraud and Corruption Hotline | 1-888-OSC-4555 |
| PSC Helpline (Complaints or Inquiries about Gas, Electric, Water, Steam) |
1-800-342-3377 |
| Alternative Energy Provider Line (Inquiries or Complaints) |
1-888-NYS-PSC8 |
| Electric Generation Facility Proposals | 1-877-PSC-ART |
| Complaints about Cable TV | 1-800-342-3330 |
| Business Advocacy | 1-877-661-9223 |
| Consumer Education and Advocacy | 518-474-1540 |
| Public Information Office | 518-474-7080 |